Protecting Your Privacy

JBM Heating & Plumbing is committed to protecting your privacy and ensuring that any personal information you provide to us is handled responsibly and securely. This Privacy Policy explains how we may collect, use and protect your personal information when you contact us, use our website or enquire about our services. We may collect personal information such as your name, telephone number, email address, address and any other information you choose to provide when making an enquiry, requesting a quotation or using our services. We only collect information that is reasonably necessary to respond to your enquiry, provide our services, communicate with you or manage our relationship with you.

Information submitted through our website, by telephone, by email or through other forms of communication may be used to respond to enquiries, arrange appointments, provide quotations, carry out requested work, provide customer support and maintain appropriate business records. We will not sell or rent your personal information to third parties. Information may only be shared with trusted service providers or other parties where this is reasonably necessary to provide our services, operate our business, comply with a legal obligation or protect our legitimate interests.

We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure. Personal information will only be retained for as long as reasonably necessary for the purpose for which it was collected or where we are required to retain it for legal, regulatory, accounting or legitimate business purposes. Our website may use cookies or similar technologies to help the website operate correctly and to understand how visitors use the site. Some third-party services used on the website may also place cookies. You can manage or disable cookies through your browser settings, although doing so may affect certain website features.

Where our website contains links to third-party websites, JBM Heating & Plumbing is not responsible for the privacy practices, security or content of those external websites. We recommend reviewing the privacy policy of any external website you visit. You may have rights regarding the personal information we hold about you, including the right to request access to your information, ask for inaccurate information to be corrected and, in certain circumstances, request that your information is deleted or its use restricted.

If you have any questions about this Privacy Policy or how JBM Heating & Plumbing handles your personal information, please contact us using the contact details provided on our website. We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or legal requirements. The latest version will be made available on our website.

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